- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Worried Drivers Please Read!!! There isnt a better service in Winstem Salem hands down. My car tire bursted on the highway at 2am, in the rain. As I was freaking out and calling different roadside assistance I found that over 10 other companies would not pickup the phone or give a proper estimate to coming out but instead “would ballpark it $200-300 upon arrival”. Mr. Reed at Whiteheart picked up the phone middle of night, listened to me & told me his nightly flat fee which was so reasonable. He came out in 30 minutes with all the tools & equipment ANYONE would need, was beyond kind and professional. In this complicated, ad ridden world if you need assistance in NC THIS IS YOUR GUY<<
Amazing service! After waiting over 4 hours for AAA in the middle of the night , I found Whiteheart and Sons Towing online. Within 15 minutes of calling them they were there to save me and my son! These guys are very professional and fast! If you are looking for a company who is concerned about your safety and providing quality service Whiteheart and Sons Towing is the company you should call. Don’t waste your time on companies like AAA!