- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Came to tow my car not to long after calling for cheap . Did my services I needed done they day after.
My daughter was in a bad accident was ran off the road. I have AAA called them to tow her car they came and informed me they can’t tow her car because it was not a tow but a recovery even though I told them that when I called. I looked up Whiteheart and Sons and they were there within 20 minutes. Customer service was top notch and the driver updated us the whole time.